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AppleCare Protection Plan MA519LL/A for MacBook Air / MacBook

AppleCare Protection Plan MA519LL/A for MacBook Air / MacBook
Brand: Apple
Category: Personal Computer

List Price: $249.00
Buy New: $186.79
You Save: $62.21 (25%)



Rating: 4.0 out of 5 stars 27 reviews
Sales Rank: 10

Format: Cd
Platforms: Mac Os X, Macintosh
Media: Software
Operating System: Macintosh
Shipping Weight (lbs): 0.2
Dimensions (in): 5.4 x 5.3 x 1.1

MPN: MA519LL/A
Model: MA519LL/A
UPC: 885909141739
EAN: 0885909141739
ASIN: B000JZ76LM

Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours

Features:
  • Extend repair and telephone support coverage of your MacBook or MacBook Air to three years
  • Onsite service for desktop computers (not available in all areas)
  • Provides dedicated access to web-based support resources and powerful diagnostic tools
  • AirPort Extreme Card, AirPort Express or AirPort Extreme Base Station, and Apple RAM included the coverage
  • Can be added at any time during the computer's one-year Apple hardware warranty

Editorial Reviews:

Product Description
The AppleCare Protection Plan is a uniquely integrated service and support solution that extends the complimentary coverage on your Mac to three years from the computer's purchase date. This comprehensive plan includes expert telephone assistance, onsite.

Amazon.com Product Description
Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for MacBook Air and MacBook (MA519LL/A) extends the complimentary coverage on your MacBook Air/MacBook to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, web-based resources, and TechTool Deluxe from Micromat--all for one economical price.

This comprehensive AppleCare Protection Plan covers your MacBook Air/MacBook, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for it. You can also register one Apple display for coverage, provided the Mac and display are purchased together.



Extend your coverage to three years of service and expert telephone technical support.

One Number to Call for Help
Get direct telephone access to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime.

Convenient Repair Options
The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. This plan includes global repair coverage, which can be very important if you travel abroad.

Coverage Information
The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website.

  • To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty.
  • A separate AppleCare Protection Plan must be purchased for each Apple system to be covered.
  • Mac mini, Mac Pro, and MacBook Pro/MacBook Air/MacBook customers may also enroll one Apple display for coverage, provided that the Mac and the display are purchased together.
  • Global repair coverage is included.
  • This AppleCare Protection Plan covers an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used.

Frequently Asked Questions
Can I purchase the AppleCare Protection Plan anytime?

You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan.
What service options does the AppleCare Protection Plan offer?
Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product).
What does "global repair coverage" mean?
If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details.
When I purchase the AppleCare Protection Plan, do I need to register it?
If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.



Customer Reviews:   Read 22 more reviews...

4 out of 5 stars Buying through Amazon is fine, easy to register online   May 5, 2008
Mark Robison (Reno)
I have to disagree with the previous reviewer who said you have to fax in your receipt. I didn't have to do it and it's easy to register online. Here's what happens: You just go to www.apple.com/support/register. Then you put in the date you bought the computer, the serial number (easy to find by going under the Apple menu of your computer to About This Mac, then More Info) and then you input the registration code that comes on a piece of paper in the Protection Plan box. That's it. No faxing required.

The box also contains a disk with a diagnostic program that you can install on your computer. Or just remember where the disk is because if you have a problem, the Apple Support folks might ask you to run it. (The program can do some minor first-aid work, too.)

Apple Support is excellent; of course, it better be because you're paying good money for it. With my last Mac laptop, they solved every problem, even some email connection stuff that they could've pawned off on my internet provider. And when my computer started acting up, they had me send in the computer (paid for by them) and they replaced the motherboard and returned it, all in less than a week.

I think it would be of most use to people who aren't really computer savvy because they'll help you through things like setting up email accounts, connecting printers and connecting wirelessly. That said, the Tiger operating system is such a leap forward that most people won't need tech support -- the computer itself is just amazing at solving connection problems for you.

So here's my bottom line advice, which I wish I'd taken myself: You're covered for the first 90 days for software and hardware help so I'd wait till about then and see how much you need it and only then, if I'm having problems, would I purchase it. It's simply too expensive and there's too big a chance you won't need it for you to consider this an essential purchase.



5 out of 5 stars This is my second one.   April 15, 2008
J. A. Forsyth (Montrose, CO)
Apple phone experts are the best. We don't have any other source for information and problem solving in our small town but I feel confident that they will be helpful and responsive. That's why I just bought my second laptop.


4 out of 5 stars Normally don't buy extended warranties...   April 13, 2008
DigitalMan (Denver, CO)
But for a laptop I thought I would and given that Amazon discounts it $50 from what Apple charges made it a little easier to swallow. It is clearly something you hope you don't need to use but it is a bit of peace of mind.


5 out of 5 stars Got a new laptop because of AppleCare Plan   March 5, 2008
Nancy
3 out of 3 found this review helpful

My laptop won't turn on after 10 months of usage. I brought it to the store and they shipped it for repairs. After this, I felt uneasy and bought AppleCare protection. I had to phone applecare and fax my Amazon receipt to get the plan bought from Amazon linked with my laptop.

Just after my 1 year warranty ran out, my hard drive died. Since I have AppleCare protection plan, I was covered, and I simply sent the laptop back to repairs. A couple of days later, I got a phone call that they would like to study my old laptop for reasons of failure and sent me a new, most recent model macbook. It comes with Leopard too! They also transfered the AppleCare protection plan to the new laptop for me.

So buying AppleCare was a very wise choice for me. I expect my laptop to last 3 years. After that, it is time for a new laptop anyway. I think I will buy AppleCare again when I buy a new laptop. It gives me peace of mind.

If you are accident prone, buying this might not be a good idea. If they see signs that the laptop has been dropped, spilled water on and so on, it is not covered by AppleCare. I don't think the accidents are covered by the initial 1 year warranty either. So if you are accident prone, and within a year or so, you are bound to have an accident, then buying AppleCare would not extend the lifetime to 3 years, and therefore is a pretty bad idea.



5 out of 5 stars Purchase AppleCare Protection for Apple Notebooks.   March 2, 2008
MrPuddles (Texas)
3 out of 3 found this review helpful

I suggest that you always get AppleCare for Apple laptops. I had it for my Apple iBook and used it several times without any issues. Apple fixed my problems ASAP. The longest I went without my laptop was 2-3 days, but repairs were usually done the same day in about an hour.

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